Claims Investigation

The Realities Behind Insurance Claims

In today's world, insurance claims often necessitate investigation. With the myriad of possibilities, from worker's comp to personal injury insurance claims, thorough vetting is essential. At Investigations America, we're adept at uncovering the truth that lies behind the claims.


Types of Claims

Most commonly, insurance claims span across worker's compensation, accident insurance, and personal injury insurance.



Our main clients for these services include insurance investigators, claims adjusters, and HR professionals.


What We Look For

Our aim is to ensure authenticity. Claiming an injury and then contradicting that with evident physical activity is a red flag. We meticulously document range of motion, level of activity, and the general behavior of the claimant.


Methods of Surveillance

Physical surveillance stands at the core. But it's not just about catching someone in the act; it's about identifying patterns. One example is someone who claims a back injury but is seen doing rigorous physical activities over consecutive days.

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Our team specializes in precise documentation, capturing video footage, photographs, and written reports, providing clear insights into the activities of claimants.


Social Media Monitoring

In the age of oversharing, many claimants often inadvertently reveal the inconsistency in their claims on platforms like Facebook, Twitter, and Instagram. Our unique product, Social Discovery, checks across a dozen social media platforms, even capturing source codes to ensure authenticity of the data.


Case Successes

From claimants documenting gym sessions while asserting movement restrictions to others openly contradicting their claims, our comprehensive surveillance and social media monitoring have resolved numerous cases.

Want to Ensure Authenticity in Claims? Rely on Investigations America for meticulous claim investigations and uncover the reality behind the claims. Dive deeper into our methods and successes on

Tim Valentine

Using Investigations America was a great experience. We had a problem with dishonest employees in our business and never thought we would need to hire a private investigator. They were professional and explained all our options. In the end the issue was resolved by them and was well worth the money. I highly recommend them.

Sonya Roberts

After several process serving attempts with another company (plus cost) I got frustrated and found Investigations America. We were down to the wire on timing before my hearing the next day, but Investigations America swooped in and completed the task with no problem. Thank you!

Kim Coe

Very thorough and so friendly! Made this whole process so easy & comfortable for me!! Would recommend it 10000 times over & over!!